Well, so much for my complaint-free week. I tried. I really, really tried. And I was good for almost three days! (Which is, what, three weeks in dog years?)

I've been good. There were times -- many, many times -- I had to bite my tongue, but I was good. And I even felt my mood and my entire composure change. No complaining for me, kind sir! I am a ray of sunshine and happiness!

And then I called the phone company tech support.

Look, I think it's great that the folks in India have gotten themselves some great jobs. That's wonderful. Everyone's gotta make a living, right?

What I don't think is great is that they're put in positions of customer support, where they have to talk to people on the phone. And honestly, I'd feel the same way about it if it were people in Spain. If they can't speak English properly, then they need to not be in a position where I'm relying on them to help me verbally.

The tech support person was very nice, but it was like banging my head against a wall. Say this very, very slowly to get an idea of what I mean: "Ok ... now ... in ... the ... box ... type ... this ... in ... Are ... you ... ready? ... Ok ... here ... we ... go ... Type ... in ... h ... as ... in ... Henry ... t ... as ... in ... Tom ... another ... t ... as ... in ... tom ... p ... as ... in ... peter ... and ... now ... a ... semicolon ..." Um, that's a colon. "Alright ... let's ... start ... again ..." Now deal with that for 2-1/2 hours. I kid you not. It took me from 8 to 10:30 to reconnect my DSL modem.

Yes, I know I'm complaining, but I gotta get it all in before I start again. Ok, here I go...

My, isn't the sky particularly shiny and bright today?